interbiznet.com
Electronic Recruiting News
Our Rate Card
LIST OF TECHNICAL
RECRUITERS
LIST OF EXECUTIVE SEARCH
FIRMS
interbiznet
BOOKCLUB
interbiznet
LISTINGS
OUR
HOME
|
Social Media:
The Next Frontier in Employee Communication
(March 13, 2008)
Watson Wyatt Experts Say Social Media Can Benefit Employers; Guidelines for Use, Change
Management the Key.
Social media has begun to improve companies' ability to enhance employee communication,
say experts at Watson Wyatt Worldwide, a leading global consulting firm.
"When properly rolled out, social media and Enterprise 2.0 tools can help companies meet
their No. 1 internal communication goal - engaging employees," said Michael Rudnick,
global intranet and portal leader at Watson Wyatt. "Instead of simply mass e-mailing
information or posting to an intranet in hopes employees will see it, social media tools
help employees actively participate in creating and sharing information. This shift to
employee-generated content has resulted in employees'; becoming more
engaged online."
However, at the moment, many companies are focused on the risks of social media.
Executives often express concern about giving employees the ability to create content,
and many information technology departments are blocking employee access to the most
popular external social media tools.
Rudnick says these concerns are reminiscent of the productivity fears raised, and
subsequently disproved, when the Internet was introduced into the workplace in the
mid-1990s. The way for employers to address these concerns is to do just as they did 10
years ago; setting clear guidelines for acceptable use while adopting
social media for a productive, internal purpose.
"Companies need a plan to introduce these new technologies into the workforce. Simply
deploying the technology is not enough - and can even be counterproductive," Rudnick
said. "However, employers that avoid social media altogether are missing an important
opportunity and running the risk of alienating Generation X-ers and Millennials.
Embracing the technology with proper planning, guidelines and change management for its
use are effective approaches to ensuring success."
A good example of how employers can adopt social media internally is to enhance their
static intranet with more dynamic Web 2.0 technology. On most intranets, news is posted
primarily by a limited number of communicators. A social media-driven intranet allows
most, if not all, employees to create information and participate in a companywide
dialogue. Content can be contributed in a variety of ways, including blogs, blog
feedback, wikis, vlogs, podcasts and other Web 2.0 tools. This more collaborative
approach provides for relevant and up-to-date content on intranets without dramatically
increasing the burden on a company's communications function.
However, guidelines, training and change management about appropriate use, along with
strong firewalls (to keep prying eyes out), are needed to ensure that social media is
used productively and sensitive information is not inappropriately or inadvertently
disseminated, Rudnick said.
www.watsonwyatt.com
Articles from www.onrec.com.
September 9 &
10.
Online Recruitment Conference and Expo
2008. Donald E. Stevens Convention. Sponsored by Onrec.com. Center, Chicago,
IL.
- . Permalink . - . Today's Bugler . - .
Send To a Friend . - . Readership
Feedback
Read the Bugler for daily
industry news. Click here to
subscribe.
| Home | ERN | Bugler | The Blogs | Advertise | Trends | Archives |
To receive this Newsletter in
Email each weekday, please use the form on the linked page.
Contacting Us:
Copyright © 2008 interbiznet. All rights reserved.
Mill Valley, CA 94941
415.377.2255
Send comments to colleen@interbiznet.com
|
interbiznet's
Electronic Recruiting News
FEATURES:
RECENT ARTICLES: ARTICLES:
ERN
ARCHIVES
RESOURCES:
ADVERTISING:
All material on
this website is the property of interbiznet. You
may download a copy for personal use. Redistribution without permission is strictly
prohibited. All material on this site is © 2008
interbiznet.
|