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KellyOCG and the HROA Release 2010 Global RPO Report

(June 21, 2010) KellyOCG, the Outsourcing and Consulting Group of Kelly Services, Inc. (NASDAQ: KELYA, KELYB), a leader in providing workforce solutions, and the Human Resources Outsourcing Association (HROA), announced the release of the 2010 Global RPO Report.

Now in its third year, the Global RPO Report is an annual survey of more than 500 senior HR leaders. The Report gauges perspectives on recruiting challenges, recruitment process outsourcing (RPO) adoption, as well as priorities and expectations of global talent management practitioners.

Latest findings from the 2010 edition of the Global RPO Report include:
  • Over half of all hiring managers globally state that they are still having difficulty in recruiting staff, in spite of the turbulent employment markets.

  • Hiring intentions are more buoyant for permanent roles in most markets.

  • Size of organization remains the major determinant of maturity in outsourcing of recruitment functions.

  • Faster time to hire staff is the primary benefit companies look for when making the decision to outsource recruitment.

  • There are noteworthy distinctions in outsourcing maturity and expectations between the Americas, EMEA and APAC regions.

The 2010 Global Report provides an ongoing record of the development of the recruitment process outsourcing space, as well as trends in recruitment and HR as reported by organizations across the globe.

"Even after a year when employment markets have been shaken like never before, it is a significant finding of this years' survey that great talent - the very core of a company - remains such a difficult to find resource across the globe," said Candy Lewandowski, Global Practice Lead - RPO for KellyOCG.
"Each year, this report becomes the renewed benchmark for knowledge about the recruitment process outsourcing space," said Richard Crespin, Global Executive Director, HROA. "Its insights will be of great value to senior executives and HR professionals as they prepare their talent acquisition strategies for the year ahead."

A webcast launch of the 2010 Global RPO Report is available at on-demand at The 2010 Global RPO Report is available at

About the HROA
The HROA is the only professional membership association committed to promoting the advancement of human resources transformation in complex organizations. The mission of the HROA is to support the Human Resources Outsourcing industry (HRO) through education, advocacy and the promotion of best practices. As a membership organization, we provide online and offline networking, best practices and independent commentary on the evolution of HR transformation. For more information visit:

About KellyOCG
KellyOCG is the Outsourcing and Consulting Group of Kelly Services, Inc. (NASDAQ: KELYA, KELYB), a leader in providing workforce solutions. KellyOCG is a global leader in innovative talent management solutions in the areas of Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), Contingent Workforce Outsourcing (CWO), including Independent Contractor Solutions, Human Resources Consulting, Career Transition and Organizational Effectiveness, and Executive Search. Visit

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