You Should Know:
Global:
Survey uncovers frosty outsourcing relations
Poor management on both sides is causing difficulties, says PA Consulting
Many IT outsourcing contracts are characterised by misunderstanding and mistrust between suppliers and customers, according to a recent report from consultancy firm PA Consulting. A survey of over 300 organisations, including IT service providers, customers, and legal advisors, found over half of customers struggled to realise the expected benefits from IT outsourcing deals and high levels of tension between suppliers and customers were the main reason for the problem. (ITWeek)

Monster, HotJobs, 37signals?
37signals, which develops make-your-life-easier Web products like Backpack and Basecamp, launched an online job board this week. The job site is promoted from the popular 37signals blog, Signal vs. Noise. The posting process, like 37signals products, is simple and easy to use, but employers only get a 500-character description for their $250 investment. (Beyond the ATS)

SEO for Recruitment
Not many people seemed very worried about search engine optimization (SEO) for careers Web sites and jobs until lately, other than Joel Cheesman anyway. But now it's a hot topic, with CareerBuilder offering SEO as part of its .jobs domain name sales pitch (per Joel), and HotGigs launching a product called Jobs2Web for online recruitment. Careers Web sites need to be as well-optimized for search engines as the corporate Web sites they are tied to, yet few have seemed concerned. Almost every applicant tracking (ATS) vendor suggests using frames to integrate job search and display pages into clients' Web sites, essentially hiding them from search engine spiders. Page titles - essential for effective SEO - are often generic, obscure and not tied to the job being displayed (meaning no mention of the job title or location).  (Beyond the ATS)

ATS Platform Posturing
I am getting a kick out of the scrap between Martin Snyder and Bob Nelson, the head dogs of PCRecruiter and CBizOne respectively. It's a perfect illustration of how legitimate technical discussions quickly devolve into pointless posturing that has little practical meaning for buyers. On the surface they are debating the merits of thick versus thin clients, or, browser-based versus installed applications if you prefer. If you are a software developer or product manager, this is all you talk about these days. But as an ATS buyer, the talking points flying between these two justly-respected industry veterans are not worth the time it takes to read them. (Beyond The ATS)

Find Out Your Cost Of Turnover - Cornell Researchers Demonstrate Use of Turnover Calculator
Aside from occasional ceremonial public handwringing, the hospitality industry seems to have accepted the vexing problem of turnover as a cost of doing business. With a solid calculation of the cost of that turnover, however, two Cornell researchers suggest that the industry might renew its interest in reducing turnover costs. In a new report from the Cornell Center for Hospitality Research, professors Timothy Hinkin and Bruce Tracey calculate the cost of replacing front-desk associates—and those figures should draw the industry’s attention. (Hospitality Net)

More Companies Confirming Resume Data
Experts Say Job Seekers Not Always Truthful
An increasing number of companies have consulted agencies that catch lies on resumes before a job seeker's hiring.  NBC News reported the agencies, like American Data Bank, check former employment, dates, education and degrees -- everything that's on a resume.  "We've actually contacted previous employers where (job seekers) said they were a marketing director and the employer said, 'No, this individual was actually a janitor,'" said David Bradley, operations manager at American Data Bank. (WBAL)

What Business Software Can Learn From Web 2.0
Just as for consumer sites, user-generated content will be an increasingly important part of online business apps.
The success of Web 2.0 companies like MySpace, Flickr, and Facebook demonstrates a remarkable shift in how people seek entertainment, collaborate, and communicate. The biggest change from first-generation Web sites is that users contribute content to the sites as they consume, increasing the value of the site and drawing more participants.  We're now seeing these Web 2.0 principles transfer to the tired, static realm of business software. Kenexa, for example, offers a set of on-demand applications for recruiting automation, workforce surveys, and employee performance management. While the service automates important steps, it presents a much more intriguing value proposition based on the concept of sharing data. Kenexa enables its customers to opt in and anonymously share the results of their frequently asked questions on the hiring process to create a large database of responses. One of its customers, GlaxoSmithKline, found that by using the predictive results of community intelligence, it was able to hire sales reps who performed better and stayed with the company longer. Think of it as user-generated content for businesses. (InformationWeek)

Philippines:
BPO industry could face sustainability issues, says study
AS analysts ponder over the long-term viability of the business process outsourcing industry, a new study commissioned by the Philippine Institute for Development Studies (PIDS) and conducted by the University of Asia and the Pacific (UAP) is also echoing similar warnings about the sunshine industry’s sustainability. UAP Professor Ceferino Rodolfo said in his report, “Sustaining Philippine Advantage in Business Process Outsourcing,” that the fluid political situation, intermittent threats to physical security and continued graft and corruption still continue to discourage BPO investors, particularly from overseas. (PhilSend)

UK:
Convergence creates skills problems
Survey shows 65 per cent of senior UK exectives believe skills gap has evolved
Businesses across the UK are struggling to find suitable staff to work on convergence projects, research shows.  According to a study by recruitment firm Russell Reynolds Associates, 65 per cent of senior UK executives believe convergence has created a skills gap.  The study says there is a strong demand for employees demonstrating hybrid, cross sector expertise. (VNUNET)

US:
VA: Data on Millions of Vets Stolen from Employee's Home
The Department of Veterans Affairs (VA) has placed an employee on administrative leave after the employee took home data on as many as 26.5 million veterans and some spouses and that data was stolen from the employee's home during a burglary. The VA says the employee took home the data without authorization and in violation of its policies. The VA says the employee is on administrative leave pending the outcome of an investigation. The FBI and the VA Inspector General's office are investigating.  The stolen data contained identifying information, including names, social security numbers, and dates of birth. (HR.BLR.COM)

Prudential Relocation Named Human Resources Outsourcing Relocation Provider of the Year; Prudential Relocation Recognized for Global Leadership
Prudential Relocation, a Prudential Financial (NYSE:PRU) company, today announced that it was awarded the prestigioustitle of "Relocation Provider of the Year" by the Human ResourcesOutsourcing Association (HROA(R)). Margery Marshall, president ofPrudential Relocation, accepted the award at the 4th Annual NY HR Week'06 recently held in New York City and attended by nearly 3,000industry leaders. (finanzen.net)

Deep Release:
2006 College Grads Enter Unique and Challenging Workplace; Adecco Gives Advice on Four Generations Working Together to Shape Workforce of Tomorrow
This spring, thousands of college grads will enter the workforce. Are they prepared to work in a multigenerational workplace? This unique collision of generational waves is forcing us to rethink - and revamp - how we hire, manage and train employees. Adecco Staffing North America, the world's largest provider of workforce solutions, offers tips for employees and managers to navigate this challenging new dynamic.

Additional information is available at the company's website at www.adeccousa.com.

Coming Soon:

NACE National Meeting & Expo Anaheim Marriott/ Anaheim Convention Center May 30 - June 2, 2006 More Info Register	3rd Annual Best Practices in Talent Management, Leadership Development and Succession Planning Conference 25th - 26th May 2006 Barcelona, Spain £2006.57 Register
Hunt Scanlon Advisors present Generating Higher ROI on Human Capital June 7, 2006 Chicago	OnRec Online Recruitment Conference Queen Elizabeth II Conference Centre June 20 Westminster, London contact: Chris@OnRec.com More Info
2006 EREC 21-22 June 2006 ExCel London, UK Register	SHRM's 2006 Annual Conference & Exposition June 25-28 Washington, D.C. $1,350 Read more Register
OnRec Expo 2006 12-13 September 2006 Donald E. Stephens Convention Center Chicago Register	2006 Strategic HR Conference October 4-6, 2006 Westin Kierland Resort Phoenix, Arizona
Human Resource Executive’s 9th Annual HR Technology® Conference Oct. 4-6, 2006 Navy Pier in Chicago, IL $!095 Register	2006 SHRM Workplace Diversity Conference October 16-18, 2006 Century Plaza Hotel and Spa Los Angeles, California
Hunt Scanlon Advisors present "Defining Leaders" New York city October 18 - 20, 2006 New York Palace	HR.com's Employers of Excellence 2006 October 25 - 27, 2006 Red Rock Resort Las Vegas, Nevada Register

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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