Spies R Us
November 05, 1999
Do you use your computer for email, surfing on the Net, or passing along off-color jokes to your friends? Done from home, these are perfectly legitimate uses for your PC. Done from your PC at work, they may be sufficient to get you fired.
Both Federal and State courts have been weighing in with decisions that paint a dismal picture for privacy rights at work. Even if your Employer has told you that your communications from your desktop at work are private, they can still be used as grounds for termination.
At Chevron Corp. in San Francisco, computer security analysts were shocked to learn, in a general survey of Internet usage administered in the last quarter of 1997, that 46% of usage fell into the broad category of "non-business." That included 5% that appeared to be for the purposes of reading or downloading sexually explicit information, says Rich Bowman, a specialist in information protection for the company.
The technology for monitoring personal computers is blossoming like a mushroom in fertile soil, and Employers are not immune to sales pitches that convince them their Employees are slackers when no one is watching the fort. Or promises that worker productivity can be quantified easily, like how many keystrokes/hr is our new hire pounding out, & what percentage of those keystrokes are work related? Better still, "Monitoring can be done at little cost!"
While that may be music to the ears of some, there are always costs involved that are not immediately apparent. Monitoring Employee activity intensely can increase Employee stress levels, limit camaraderie and team output, and devalue the overall quality of work life that makes a particular company's atmosphere attractive to begin with. While jokes and distractions can eat up large chunks of the work day, few people enjoy working in a tomb. Creativity is a fickle mistress, and stifling the freedom to think and speak 'out of the box' can lead to Company wide stagnation.
A survey conducted recently by the American Management Association notes that over one-third of all Employers responding conduct some form of electronic monitoring of their Employee's desktop PC's. Whether or not Employers monitor their Employees is partially a function of Company attitude and how Job performance is measured. If performance is measured by output rather than by straight hourly pay, then electronic surveillance methods are less likely to be in effect.
If you have a natural tendency for voyeurism (or just like spying on people), the