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Procrastination
October 1, 1999
All of us have lengthy to do lists, though some of us are fortunate enough to have the ability to keep track of them without the use of little scraps of paper that have the tendency to hide themselves at inappropriate moments. One of the Joys for me and my colleagues during the work day occurs after finishing a project when we get to cross off one of those tasks that has been lingering overlong on our to do lists. And some weeks it seems like the list grows ever longer, with some tasks getting pushed into the 'next week's list' that never really gets done. Why do we put things off? Are we all just overworked to the point that it is impractical to expect us to finish the volume of work that is assigned to us? While true in some cases, it is much more likely that we procrastinate doing some tasks for reasons that may not be entirely clear to us. Overcoming procrastination, our default programming, involves analyzing why it happens to us in the first place. The most common reasons involve the following issues: Control - Economic conditions often cause Employees to lose control of their work product. As colleagues are laid off, their workload is shifted to the remaining workforce. If you are put into a position where you are assigned additional tasks that you give a low priority to, then a likely outcome is that you will subconsciously shift them into the 'disappearing list file'. Feeling yourself cut out from the end result of a project after investing considerable time on the front end often leads to the desire to stall your team's delivery of completed tasks. Fear - Whether it is an obvious panic-driven, sweat producing fear, or a well hidden, deep seated anxiety, all of us have some work related tasks that we take great pains to avoid. One common one is the fear of public speaking. This fear leads to poor presentations to both colleagues and supervisors, and encourages pain avoidance, whereby we postpone tasks that cause us discomfort rather than tackling them head on. The fear that we won't be able to secure another position often traps us into a position that has evolved into something we don't really like - and the resentment that builds justifies 'letting things slide'. Habit - Humans are creatures of habit. We follow the path of least resistance and tend to do things today the same way we did them yesterday. Thinking requires energy, and most of us don't want to use any excess energy at work. While creative problem solving can be a fun and necessary diversion at work, few Employees care to do something so intensive all the time. The 'rut' we're in at work may give us cause to complain, but it does have the comfortable fit of an old pair of shoes. Some of our procrastinating ways are ingrained from years of completing school projects at the last minute after all-nighters.
News Flashes
September 30, 1999
The Electronic Recruiting Daily is a great source for news briefs from the other side of the Jobhunting fence. Getting a fix on how people in the staffing industry look at the world can be instrumental in learning the Jobhunting ropes. Some of the news stories are even funny, though probably not by design.
A recent bulletin notes that Unemployment claims have fallen to a twenty-five year low. Economists were caught by surprise and quickly attributed the drop to Hurricane Floyd. Which raises the sample test question on some future SAT, "Tornados are to people living in trailer parks as Hurricanes are to the ?" (Unemployed).
Or perhaps Employment Security offices throughout the Eastern seaboard were closed down by the storm so fewer claims were filed, despite the huge losses experienced by both businesses and residents of the area. Then again maybe all those businesses shut down or destroyed by the storm profited so heavily from Federal Assistance that they went on hiring binges, thereby forcing Unemployment claims to fall. These are probably the same numbskull Economists that think an 'official' Unemployment rate of 4% really means Full Employment. If they can't even understand simple equations like 4 is not equal to 0, then I suppose they shouldn't be expected to figure out that devastating natural events have the immediate effect of destroying work conditions and putting people out of work.
Another mind-bender comes from the Drugstore chain Rite-Aid. They laid off 330 people and expect to have savings of over $31.5 million. I never would have guessed that a low wage Employer like Rite-Aid could save $100,000 per Employee just by firing them. It begs the question of whether US Companies might be better off firing ALL their Employees - thereby reaping billions of dollars in savings. Why pay people to work and produce products and service when you can make more by making less, and make the most by firing everybody and making nothing at all?
These stories can range from amusing to frustrating, all the way up to dangerously rose-colored. But knowing how your evaluators think and where they go for the news that shapes their opinions helps you keep the edge, and allows you to anticipate what Hiring Managers concerns might be. And that is one of the First Steps toward alleviating those fears.
Acquisition Costs
September 29, 1999
You've heard this dozens of times before, but it's worth thinking about why it's true. It has to do with the nature of work, which is grounded in the relationship between Employer and Employee. And this working relationship is based on Trust.
Employees are entrusting you with the very survival of their company. As an Employee you are all that stands between customers (acquired at considerable cost) and their first (and lasting) impression of the company. Employees that don't treat customers with respect and in a competent manner are less than an asset - they are a liability.
Employers will be counting on you to show up on time, open their stores, total the receipts, protect company assets (both physical and proprietary), and lock everything up at night. More importantly, Employees are the human face of the company. Their attitude towards customers can make or break profits and the company, as well. For every $10 spent on getting new customers it only costs $1 to get a current customer to buy again.
Despite the billions of dollars spent on branding and name recognition (and marginal differences in quality), customers return to buy again because they felt welcomed on their original visit. We prefer to deal with someone we already know. The first time you meet someone you have to 'break the ice.' Afterwards you have the right to impose because you've been properly introduced. In effect, you have an accepted social 'relationship'.
And this is a very valuable commodity. Through our network of contacts at work we habitually impose ourselves on people we've never met, establishing relationships. These acquaintances all have their own network of relationships that you can tap into when you're looking for a Job. The same 10-1 ratio applies - it will take only one-tenth the effort to get referenced in to the person with the authority to hire you if you use the relationships you've already created rather than continually starting from scratch, expecting people who don't know you to help.
Sometimes you need to take less than your 'Dream Job' to build the relationships and experiences necessary to work your connections to their fullest extent.
Don'ts Part 2
September 28, 1999
More practices to recognize and avoid to become a successful Jobhunter.
Jobhunting Don'ts
September 27, 1999
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Materials written by John Sumser © TwoColorHat. All Rights Reserved.
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