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"To bear defeat with dignity, to accept criticism with poise, to receive honors with humility -- these are marks of maturity and graciousness."
- William Arthur Ward

Adecco's Recruitment Process Outsourcing (RPO) Division Honored

(September 30, 2009)   Adecco's Recruitment Process Outsourcing (RPO) Division Ranked #1 in The 2009 Black Book of Outsourcing's Client Experience Survey

--- Adecco RPO Team, Largely Based in Toledo, Ohio, Recognized by Annual Survey for Industry Leading Client Service

Adecco's Recruitment Process Outsourcing (RPO) division, part of Adecco SA, the world's leading recruitment and workforce solutions provider, is honored to announce its ranking as The 2009 Black Book of Outsourcing client experience survey's #1 RPO provider. The survey, which is compiled annually by The Black Book of Outsourcing, a Datamonitor Company, from 600 contracts held by nearly 2500 of the top recruitment process spending organizations and conglomerate corporations globally, evaluates organizations based on scalability, client adaptability, flexible pricing and best of breed RPO technology, finding Adecco RPO to be the best in class service provider.

"In compiling this year's results, Adecco RPO clearly received the highest marks compared to its competitors, achieving the highest rated single-vendor preference overall by RPO clients for 2009, and the number one ranked vendor among all verticals and industries," said Doug Brown, managing director of research, The Black Book of Outsourcing. "Adecco RPO is truly the best of the best not only capturing the #1 overall ranking but also ranking #1 in 12 of 18 key performance areas of RPO - an unprecedented accomplishment."

The 2009 survey also explored ways that organizations will engage RPO providers post-recession, finding that the majority of respondents (66 percent) anticipate the need to better manage the recruitment process through external providers as the recovery of the job market is impacted by the candidate pool and skills required for future job growth - a strong sign as to the level of demand that will exist for RPO services in the near future.

"At Adecco RPO, we strive to be trusted advisors by delivering world-class service while surpassing our customer's expectations," said Kim Davis, senior vice president, Adecco RPO, Toledo. "While the unemployment rate in Ohio is above the national average, at Adecco we are proud to bring jobs to the state and employ local talent that delivers great customer service. The Black Book of Outsourcing honor is an affirmation from our clients that our focus on industry-leading service exceeds their expectations, and we would like to extend our appreciation."

More information on the detailed competitive outcomes and RPO vendor performance evaluations is available at http://www.datamonitor.com/store/ and http://www.TheBlackBookOfOutsourcing.com.

Adecco S.A. is a Global Fortune 500 company and the world leader in workforce solutions. The Adecco Group network connects over 700,000 associates with business clients each day through its network of over 33,000 employees and 6,600 offices in over 70 countries and territories around the world. Registered in Switzerland, and managed by a multinational team with expertise in markets spanning the globe, the Adecco Group delivers an unparalleled range of flexible staffing and career resources to corporate clients and qualified associates.

Every day we provide our clients with the talent they need, and help solve the business challenges they face today - and will encounter tomorrow. Our clients rely on us for a wide range of workforce solutions including:
  • Managed Services Programs (MSP)

  • Recruitment Process Outsourcing (RPO)

  • Contingent staffing for large enterprise organizations

  • Specialty staffing for small to midsized organizations

  • Career transition services

  • Leadership development

Adecco S.A. is registered in Switzerland (ISIN: CH001213860) and listed on the Swiss Stock Exchange with trading on virt-x (SWX/VIRT-X: ADEN) and Euronext Paris - Premier Marché (EURONEXT: ADE).

Additional information is available at the company's website at www.adeccousa.com.

Colleen Gildea

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