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Back to the Basics, Part Two
(June 8, 2009)
Last week, we saw the importance of adopting HR software that embraces the "Back to the Basics" philosophy, taking a step back from the bells and whistles race and instead focusing on getting fundamentals firmly in place. When considering the myriad options, organizations should choose a Talent Platform that, instead of fighting on features, can serve as the backbone to your talent initiatives by excelling at the basics. Many people believe that customer support is the #1 most important element of a Talent Platform, because if you buy the most reliable, efficient software, but don't have the necessary support to help you adopt and leverage the system, what good is it?
"The Wind Does Not Break a Tree That Bends: Adopting a Flexible Talent Platform"
Okay, the title goes a little deeper than the simplicity of the concept! It's a very basic prerequisite that a Talent Platform be completely flexible and adjustable to meet the unique needs of your organization to drive business outcomes. In addition to being configurable, you also have to ensure that you never outgrow your Platform. If your small business expands, or your large enterprise goes global and your talent technology cannot scale to match that growth, your investment will become obsolete. To ensure you see a return on investment, it is essential you go with a flexible Talent Platform that is both configurable and scalable enough to meet your organizations evolving future needs.
Any best of breed Talent Platform vendor will conduct a series of client consultations to determine what your business objectives are and how the Talent Platform can be configured in a way to add to that bottom line. This includes configuring such things as specific terminology, workflows, aesthetics and a long list of other variables. Additionally, if your organization has candidates from all over the globe, these configurations should support multi-lingual requirements just as easily. Because there's such a large pool of Talent Platform vendors to choose from, there's no need to settle with one that requires complex and costly customizations; rather you should choose the vendor who can ensure easy, efficient and fast configurations to meet your every business need.
Flexibility refers to configurability as well as scalability. For example, most small organizations will expand. Whether it be precipitous or gradual, expanding geographically or by employee count, almost all small companies experience growth. If a Talent Platform can no longer function or scale to match an organization's growing size, the obstacles and setbacks that will arise are numerous and obvious. A truly scalable Talent Platform vendor enables an organization to start small and then build onto their recruitment platform with ease as the company grows and needs evolve.
The same can be said for organizations with international roll-outs. A number of issues arise when going global: does that Platform track local currencies, manage international date format standards, run informational searches in the system in any language, track and store compliance information? To see a true return on investment, organizations that are considering international expansion should select from vendors that are first and foremost wholly scalable.
Wrapping up, we're in a time of uncertainty with ever-changing business needs. Instead of being burdened with costly and difficult customizations, get back to the basics and choose a vendor that's flexible. Organizations will see a substantial savings in both time and money, as well as a boost in productivity, by adopting a flexible Talent Platform that is easily configurable and scalable, able to grow as the company does.
Tyco Electronic's Case Study
Tyco Electronics is a $13.5 billion global provider of electronic components, network solutions, wireless systems and more. With more than 94,000 employees around the globe and with customers in more than 150 countries, Tyco found difficulties in unifying their teams' efforts. While they were able to use an automated Talent Platform in the US, they were still implementing archaic manual procedures in their global offices that were impractical and costly. Therefore, they lacked a central database in which they could track and manage all their HR processes, which made reporting global metrics impossible.
Fortunately, Tyco implemented a Talent Platform that embraced the corporate philosophy of "back to the basics" and excelled in scalability. They were able to streamline and unify their talent management efforts on a large global scale, creating better coherence in their offices in China, Japan, Germany, India, Australia and the UK, to name a few. The Platform enabled them to track local currencies, manage international workflows and utilize flexible career portals. Eliminating manual processes and coordinating international initiatives also significantly improved Tyco's productivity. Having the entire organization's information stored in one central database also provided them with real-time metrics across global and business units, giving them greater visibility into their own organization. Finding such a scalable and flexible Talent Platform helped Tyco Electronics streamline all their HR processes and more efficiently meet their international business needs.
iCIMS, the third-largest provider of Software-as-a-Service (SaaS) talent acquisition solutions along with Taleo (NASDAQ: TLEO) and Kenexa (NASDAQ: KNXA), is an Inc. 500 honoree focused on solving corporate business issues through the implementation of easy-to-use web-based software solutions. iCIMS' Talent Platform, the industry's premier Talent Platform, enables organizations to manage their entire talent lifecycle from applicant tracking through onboarding and beyond through a single web-based application. With more than 750 clients worldwide, iCIMS is one of the largest and fastest-growing talent management system providers in the space. To learn more about how iCIMS can help your organization, visit www.icims.com or view a free online demo of the iCIMS Talent Platform at http://www.icims.com/guide/9952/3225.
Back to Basis, The Series
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