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HR Internet Research Behavior Survey
(November 12, 2008)
Internet Research Behavior Survey is part of an ongoing
Trends in HR Marketing report series. Results focuses specifically on how Internet, Web 2.0 and social network technologies are impacting the purchasing of products and services for HR and employee benefits professionals. Survey data was collected in August 2008 and is based on responses from HR and benefits professionals.
The key trends outlined in this survey reveal much about the online HR buying process.
Highlights include:
- 64% of HR buyers turn to the Internet first (even before turning to peers) when searching for HR products/services they are interested in purchasing;
- Over half of HR buyers surveyed use an Internet search engine at least once per week to search for information related to human resources. The most popular search engine - Google, among nearly 90% of respondents;
- While many buyers say they visit the Internet "daily" for HR information, they do not rely on any single web site; instead, they visit several sites;
- Nearly half of the HR buyers surveyed participate in an HR-related webcast at least once per quarter;
- Nearly two-thirds of HR buyers read at least one white paper/research report each quarter;
- The most popular "business" social networking service for HR buyers is LinkedIn, followed by Facebook and MySpace; Twitter also made the list for the first time.
- Over half of survey participants were at a director level or higher, with approximately eight percent CEO / C-Suite executives, 16 percent vice presidents, 30 percent directors and 27 percent managers.
Trends in HR Marketing: Where HR Suppliers Spent their Marketing and PR Dollars in 2008 and What's Ahead in 2009.
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