Personal Information Security IV
(September 12, 2007) I'm not
so sure that the term "burglary" is very useful. The difficulty with a
conversation about information security in the domestic American
marketplace is that few people are really interested in solving the
problem. Instead, the recent brouhaha is essentially a marketing
component of the apparent decline of the Monster brand.
One wonders why, in the midst of Monster's
demise, the two other large players in the job board space seem to
emerge unscathed. Surely, it's not because they exude confidence,
competence and high moral standards. It may be as simple as the dark
negatives at the heart of the Monster brand have finally picked up
enough momentum to influence the market overtly. Or, maybe it's a really
clever play to drive the stock price down making a bidding war a
foregone conclusion.
Whatever.
ERE's recent poll of recruiters suggests that information security
is a non-issue to the mainstream of our industry. It's hard to tell what
that means, exactly. The IAEWS (the job board association) seems to have
a strong affiliation with Onrec, an ERE competitor. While IAEWS says
it's an issue, the ERE poll says "not so much".
Much of our industry runs on the fact
that resumes and contact information are readily available and free from
regulation. In the down times, it isn't unusual for a job board to sell
the very information that was stolen from Monster earlier this summer.
The data makes it possible to have a business that doesn't fall apart
when the business cycle shifts.
Even with the prohibitive control
exercised by Recruiting Nevada (see
Monday's
article), the abuse of personal information remains a clear and
present risk. Anyone who assembles talent pools, EEOC data, applicant
tracking systems or the databases that drive job boards faces pretty
standard security risks. When the stakes include front page scrutiny as
the result of pretty straightforward password theft, you can be sure
that things will get harrier.
So, is there a problem?
Like incriminating information left on
MySpace, most job hunters have no idea what risks they expose themselves
to when they send out a resume. Identity theft is an insidious thing. It
results in clogged email boxes and spam filters long before it causes a
bank account drain. The impact is slow and hard to relate to the actual
sending of a resume.
The cynicism of the next generation of
job hunters will be aggravated if the ERE poll gets much play in the
press. If recruiters don't care, who does?
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