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The Electronic Recruiting News is a Free Daily Newsletter For Recruiters, HR Managers, Advertising Agencies and Clasified Advertising Operations Read Today's Bugler       Read current Blogging News: BERT

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Attention Is The Currency


(June 08, 2007) Attention is the currency. More rare than money, real estate, diamonds or gold, attention is at the root of our economy, online and off. Much of what happens in our own Recruiting Industry can be understood as a manifestation of the Attention Economy.
Herbert Simon was perhaps the first person to articulate the concept of attention economics when he wrote:
"...in an information-rich world, the wealth of information means a dearth of something else: a scarcity of whatever it is that information consumes. What information consumes is rather obvious: it consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention and a need to allocate that attention efficiently among the overabundance of information sources that might consume it" (Simon 1971, p. 40-41).

He noted that many designers of information systems incorrectly represented their design problem as information scarcity rather than attention scarcity, and as a result they built systems that excelled at providing more and more information to people, when what was really needed were systems that excelled at filtering out unimportant or irrelevant information (Simon 1996, p. 143-144).

In recent years, Simon's characterization of the problem of information overload as an economic one has become more popular. Business strategists have adopted the term "attention economy" (Davenport & Beck 2001), and some writers have even speculated that "attention transactions" will replace financial transactions as the focus of our economic system (Goldhaber 1997, Franck 1999). Information systems researchers have also adopted the idea, and are beginning to investigate mechanism designs which build on the idea of creating property rights in attention. (Wikipedia)

Take, for example, the way that some people game the Recruiting.com interface. Notably, theLadders and others use the Recruiting.com space as free advertising. They know that by rigging the voting structure they can keep the article about their firm directly in front of a precisely targeted audience. You'd be tempted to think that they'd show some scruples and purchase advertising if the attention is so good.

Free attention makes many people do strange things.

A good friend recently pointed out that spam makes money. This surprising little fact explains a lot of the behavior surrounding the rude and annoying attention grabbing behavior by operations like the Ladders. It will take sustained expression of annoyance to persuade these fans of cheap money that brand erosion is a worse fate.

Free attention coupled with freedom from accountability explains why several of the deeply anonymous authors in our space are so readily able to ignore the consequences of their behavior. Without a cost for outlandishness, the young author is able to bask in attention without paying the requisite price. Of course it is an aphrodisiac.

Until audiences learn to vote with their pens and complain about attention wasters, the value of their attention will be diminished.

John Sumser © TwoColorHat. All Rights Reserved.
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