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JobJacking III No longer is the target the
lowest common denominator. We've left the broadcast world behind and now
encounter audiences composed of individuals rather than statistics. Brands can
no longer instruct their audiences in proper behavior. They have to lead by
example in small settings. According to the panel, "search" is what changed
things. Google et all have eroded big brands' hold on their audiences by
providing a freedom of choice. (We think that's a big media view...audiences
have always been smart; choice used to be more limited. Search simply reveals
the change that's happening.) For sure, media is in the midst of a massive transformation. It was clear
from listening to the panel that the mainstream folks have a spectator's
perspective on the process. Things are moving and they don't really get it. That's funny. Waggener Edstrom seems to get it. Their architecture on a
variety of Microsoft new media projects (blogs and other campaigns) are
effective and savvy. The team they assembled for this webcast, however, are
busy soldiers in the transformation and had a distinctly myopic view. It's like that in the trenches. The real problem was that the webinar didn't
deliver on it's title, "The Incredible Shrinking Audience". The panelists were
so busy trying to out identify trends with each other that they didn't talk
about what a small audience means. Instead, they kept falling back to ideas
about aggregating audiences for larger purposes. That's how big media wants the future to be. The panel's chair worried that
reaching smaller audiences was too overwhelming and that success was too hard to
measure. The theme that these are new ways of doing old things, trying to soothe
the anxieties of old school customers kept ringing clearly. The JobJackers have this old fashioned view of audiences. Somehow, the good
old days with their monolithic focus on the lowest common denominator. The more
you can aggregate the interests of a million small users, the more money you'll
make. It's just not like that. Small audiences are discrete markets with discrete management issues. When
you combine them without respect for the unique character of each set of
relationships, you cheapen the possibilities. Doing so without the permission of
the players is arrogant, inexcusable and damaging. The micromarket, whether it's a single job board, a company employment
section, a blog or a job listing on a blog, is an intimate encounter (even if
it's badly executed). The real value is in the details of the encounters and can
be best explored by plowing further into the details. The temptation to make it
bigger and better is in direct opposition to the real source of value.
========================================================= The Waggener Edstrom materials on blogs and PR are very useful. Try:
Target - your ideal candidates, by school, major, location & more. Brand - your company as the place where they want to work. Learn - about the candidates you want to hire & how to reach them.
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