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It is better
to not be on
the web than
to be on and
not know why

John Sumser

Reality
is more
complex
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John Gall






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First Steps
(September 17, 2003) - Candidates should be treated like people. Seems simple enough. Surprisingly, the question we get most often is, "How can we do that?"

The first steps are pretty obvious: 

  • acknowledging receipt of an application, 
  • avoiding postings that say little or insult the intelligence, 
  • eliminating out of date postings,
  • monitoring an application against open opportunities, 
  • staying in touch with relevant information, 
  • letting the candidate know when their application is going to be flushed from the system,
  • having a privacy policy,
  • providing material that is interesting to candidates,
  • eliminating unnecessary 'clicks',
  • making sure the website runs quickly,
  • offering suggestions to those who most likely are never going to be working for you,
  • describing the hiring process (how long, what's involved),
  • illuminating the culture with profiles of successful members of the workforce,
  • addressing known PR problems (Here at Enron, we have a renewed emphasis on ethics),
  • having a clear and compelling message,
  • eliminating things that waste a candidate's time,
  • providing ways for candidates to build their networks,
  • and so on.

Getting today's website right can be the beginning of a new era for the recruiting function in your company. 

- John Sumser


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Materials written by John Sumser © TwoColorHat. All Rights Reserved.
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