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Branded Traffic Quality (August 12, 2003) - Have you seen the recent spate of AOL's television advertising? In one, the silence of a monastery is broken by the clicking of keyboards. Although the monks have taken a vow of silence, that doesn't preclude using AOL to communicate. Imagine. Somewhere between Presidential ethics and Catholic Church scandals, AOL has figured out how to position itself as a clever way to keep to the letter of your vows. In the other, two young girls are trapped with a broken car and calling for help with a cell phone. They cannot get through to Dad because he is busy playing an obviously stupid game on AOL. If only he'd known about AOL's new service that notifies you of an incoming call when you are online. In other words, our customers are irresponsible parents who are dumber than their kids. It should be no surprise that AOL's subscriber base is declining so rapidly. But there's more to this story. AOL has always been the object of derision for the cognoscenti. We think of them as the Peoplesoft of online services. Big and technically conservative, they try to appeal to the lowest common denominator as a market strategy. They have completely lost their market edge and are (judging from the ads) bottom feeding. We'd suggest that you ask the company providing you with resumes to tell you the source of each candidate. Knowing that they are from AOL should tell you something useful. John
Sumser
Deploy Solutions delivers talent optimization software that helps large companies maximize
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