
More Privacy
(March 04, 2003) --
After last week's article on privacy issues, we got a note from Frank
Heasley, the tireless founder of Medzilla:
While I agree with much of what you said,
there is one point that requires clarification.
Your stated that the "Trouble is that
Medzilla was protecting its own intellectual property (the resume database)
and not the rights of Medzilla users."
This is, in fact, not the case.
MedZilla has been in the forefront of
candidate privacy from the very start, when we implemented the first (and
still one of the very few) policies of notifying candidates whenever their
resumes are downloaded or viewed. We have always believed that people deserve
to know who is reading their information, and our technology was built from
the very start with this in mind.
If we could have found a way to prosecute
them based on privacy issues, we would certainly have done so. As it turned
out, the most powerful tools available to us were breach of contract, fraud,
violation of copyright and unfair competition.
The fact that we pursued them on those issues
does not, in any way, detract from the issue of privacy, which is also of
paramount concern to us.
Sincerely, Frank Heasley, Ph.D. President,
CEO MedZilla Inc.
While we're tempted to quibble, Medzilla has
always been at the forefront of the privacy policy debate. This is a question
that will not go away and will shape our industry's future.
We're surprised by the degree to which Europe is
really leading the way on this one. European law supports extreme management for
personal information. Meanwhile job boards are selling memberships to email
marketers and companies treat personal information from candidates as an
annoyance, not a resource.
The investment that a person makes in your
company begins with entrusting her personal information into your care. While in
your database, that information is still the property of the person who
entrusted it to your care. It must be treated with care and respect.
There is movement, in other parts of the net, to
set standards regarding the use of personal information. One suggestion is the
"You
First Digital Pledge" (which suggests that companies, in general, make
the following promises):
-
Your digital ID is yours. You own it. Only you get to decide who knows what about you.
-
To do business with us, you need only give us the minimum information required to complete the transaction.
-
If we then want more information about you, we will explain clearly what we want, why we want it, what we will do with it, how it benefits you, and any ways it might not benefit you.
-
We recognize that if providing us with additional information benefits us, we need to compensate you for that information in some way that we both freely agree on.
-
We respect your privacy absolutely. We will never share what we know of you with anyone else without your explicit ("opt-in") permission.
The employment world is more complex. Already managed, in part, by the Fair Credit Reporting Act, candidates have clear rights to know who is using their information and what it contains.
Expect a great deal of focus in this area.
- John Sumser
interbiznet is now offering single topic reports for the Industry.
The first offerings are:
The 21st Century Advertising Agency
Recruitment Branding Part I
Recruitment Branding Part II - The Mechanics
Email Colleen Gildea for your copy in PDF Format.
View Table of Contents at http://www.interbiznet.com/briefs/.
Order Today. Only $24.95.