
Talent Pool Protection
(March 03, 2003) --
A flash of orange caught our attention just as we began to write this
piece. The great
blue herons have returned. This time, after their earlier visit to the koi
pond, all tentativeness vanished. The bird simply swooped in, leaned into the
pond and grabbed a snack. The big blue and grey creature seemed almost surprised
at how easy it was. It flew to the next roof and sat, smirking.
We've been thinking a great
deal about the development of talent pools. You'll remember that in the article
about the first visit from the herons, we imagined that they were a metaphor for
the in-house hiring managers and recruiters who meet their requirements by going
to a well stocked talent pool. It's been such a long economic drought that we
forgot about the more predictable aspect of recruiting.
One company's talent pool is
another company's free lunch.
As pretty as the herons are
and as much as we love seeing them, we're taking the office supply of plastic
and duct tape and covering the pond until we can figure out a more elegant
solution. In the past, companies have blocked a range of email, filtered phone
exchanges and tried a variety of methods to prevent raids by marauding third
party firms. Today we're thinking about the herons as a metaphor for external
recruiters trying to poach our talent pond.
The truth is that a certain
range of policies make it easy for the poachers. Playing 'scrooge' with the
raise pool, limiting internet access, ill defined jobs with unclear
responsibilities, burdensome overtime, encouragement of family neglect, greedy
ESOP schemes and overly aggressive expense management are some of the obvious
things a company can do to encourage poachers. Capital shortages, customer
attrition and politicized downsizing are subtler and more corrosive.
The Talent Pool includes all
future, current and past employees (although many firms are rightly concerned
about interactions with past employees these days). Each aspect of the pool
requires investment in growth, maintenance, development and protection.
There are industries (like
Health Care) where the poachers are having a good year. It's only a question of
time before the rest of us experience the phenomenon. In the days since the
downturn, the techniques of third-party houses have been widely absorbed by
traditional recruiting departments. So, as we poach, we have to protect
ourselves from poachers.
The best bet is to have
loyal, happy and adaptive membership in the Talent Pool. That means far more
than an occasional email. It involves delivering real value over and over again.
The competition in the talent market is for the mindshare of each individual. It
costs real money per candidate.
- John Sumser
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