
Candy Cane Mini Oreo
(November 14, 2002) -
We're afraid that the market will shift away from the current providers
faster than anyone can imagine. The real market demands for micro-brand
management built on intimate relationships with an audience of current future
and past employees is the stuff of consumer branding. Whether or not the
industry and its suppliers can keep pace is probably best seen as a fool's bet.
We've watched with amusement as Nabisco's
Oreo product line made the shift to micro-branding. With 10 varieties
available in the stores, we thought we'd seen all of the possibilities.
Doublestuffed, low fat, peanut butter and chocolate, fudge covered and original
were all in our local grocery store. Then, last night, while rounding the corner
on a fast dash through the specials counter, we saw the ultimate.
Candy
Cane Mini Oreos come with a pink and white filling and seasonal imprints on
the tiny cookies.
That got us to look at the Oreo website. There's
the obligatory Oreo Game,
a newsletter, multiplayer games
and plenty of reasons to come back. Many of the features are worth considering
when developing a recuitment offering with staying power.
More important, however, is the thinking behind
the 'mini-brands'.
Looking at the Candy Cane Mini Oreo Box, it's
clear that there is a simple Oreo template. Two dark cookies and a filling. Blue
and black box with Oreo logo. Exciting information, given the context. Use of
the same distribution system but with different product placements. Detailed
measurements within an overall system.
We imagine that Nabisco has small brand
management teams who are responsible for integrating the new product into
existing distribution systems. The idea is to reach individuals with a discrete
market message and sell them some cookies. It's the same principle that must be
used to make employment websites effective.
Guess what? Five years ago, no one at the Oreo
group had any idea how to do this. But, they appear to have figured it out,
partly through internal learning (Ritz and Kraft went first) and partly through
experimentation (we seem to remember a pack of easter-blue filled cookies that
went uneaten by the kids). Temporary products appear and disappear under the
overall product logo.
We'll grant you that increased revenue is a
heartier motivation than the typical cost savings mentality that accompanies
recruiting. But, we listen to the obnoxiously loud voices in our industry who
claim brand expertise without demonstrating it in their products or teaching it
to their customers.
The expertise exists outside of our industry in
the marketing and brand management functions of consumer companies. Look at the
Oreo website and see the different pitches for similar products. This is the
work required for something as mundane as a cookie. Imagine that level of effort
applied to distinct jobs in distinct departments. That's the future.
-John
Sumser