
Debbie McGrath
(October 14, 2002) -
We often discuss "our industry" as if it were a living, breathing
thing that you can touch. From here, it looks like that. From the customer's
perspective, it looks like that. It doesn't always feel that way when you are a
vendor. When we began our work 10 years ago, we were told "no industry can
exist without someone to notice". Since we started, a number of other
pundits and organizations have joined us in the process of noticing what's going
on.
There seems to be some sort of unwritten rule
amongst the various pundits and commentators that they don't talk about each
other. They certainly don't point out the strengths of their competitors. That's
a shame, really. The industry, which is going to undergo explosive growth over
the next several years is constrained by the cliquishness.
We understand, in some ways, that we're a part
of the problem. Our mission was never to win friends, only to influence people.
We're capable of strong opinion, arrogance, dismissive of fools and prone to
thinking that we know where things are headed. In other settings, that's called
a 'strong editorial perspective'. In our industry it's called provocative, at
best.
Well, we're going to try to do something about
the cliquishness. There are some amazing things being done around the industry
and we're going to take some time to point them out and praise them.
We wanted to start with Debbie McGrath who may
well be our most vocal critic. Debbie, whose Job Fair business was purchased by
BrassRing, used the proceeds of that sale to start HR.com.
While we think that required registration and bulk email advertising are
preventing the firm's growth, there is no denying that Debbie and her team have
made a powerful contribution to the ongoing conversation that constitutes our
business.
In many ways, HR.com competes with SHRM for
readership and involvement. While a stronger anti-SHRM posture would give their
marketing more kick, HR.com has stayed the
course, focusing on the production of valuable content on a regular basis. Over
time, McGrath and company have built a solid vault of material that contributes
massively to the education of our industry members.
One of the most interesting things about
McGrath's operational style is her willingness to field and experiment with new
products. Figuring out how to make money in the space while trying to provide
perspective is no easy challenge. HR.com
routinely tries things, keeps the ones that work and routinely jettisons the
failures. It's the mark of an executive who is familiar with running an
innovative business.
Many of the people who pass through our
greenhouse also find themselves in the HR.com
offices. While McGrath and her team are more subtle about it, they seem to share
our distaste for bad ideas and fools. Debbie is far more comfortable than we are
at balancing the needs of the audience and the advertisers.
Beginning January 1, 2003, our industry is going
to experience an interesting sort of growth. With layoffs in the range of 40%
over the past couple of years, we are going to see a powerful stream of
newcomers. HR.com is extremely well positioned
to be an educational gateway for those new entrants. A couple of introductory
seminars coupled with access to the large inventory of educational material
should make her finances move to strong profitability in the coming years.
Part of the reason that our industry is strong
is as simple as the hard work done by the McGrath troops. If you haven't visited
HR.com
recently, take a look.
-John
Sumser