
Guilt By Association
(
September 23, 2002) -
Witch
hunts are a standard American method of dealing with changes in the economy
and culture. As a country, when things don't go well, we look
for a scapegoat. We get particularly enthusiastic about large groups of
scapegoats. For nearly a generation, the government, as a consequence of Vietnam
and the Nixon disgrace, sufficed as the national scapegoat. It was a weird time
during which a politician could expect to get elected by proclaiming an
anti-government bias. Witch-hunts
produce that sort of double-speak.One
need look no further than CNN to understand the full embrace that mainstream
media is giving the current frenzy. We haven't given the membership of Al
Queda this much attention. By focusing the attention on CEOs and deal makers,
we're able to focus our frustrations and feelings of helplessness on scoundrels
who deserve a public execution. That's just the way it was in Salem. Today's
witches are every bit as guilty as they have been in the other famous witch
hunts of the 19th and 20th Centuries.
Somehow,
life is just better when there's someone to blame.
We
believe that the current spate of revisionism and prosecution has its roots in a
deeper cultural shift. After a generation of anti-government rhetoric, we are
shifting back towards the center. The culture, following the disruption of our
culture last September, has realized that the role of government has been
shortchanged. Effective leadership or not, inherently corrupt or not, there are
a number of things that only government can accomplish. Witch
Hunts often signal these sorts of seismic shifts in public attitudes.
The
anti-business
witch hunt is going to be around for a while.
As
it matures, we should be asking ourselves how deep and long it will run. As
members of the same class (Business People), are we liable to be tarnished with
the stink and disruption of the National purge? We know that the question sounds
silly at first but ask that you suspend judgment for a moment and consider the
possibility. Certainly, the high-talent class of government employees who joined
in the early 1960s (at the pinnacle of the older view that Government employment
was a very positive contribution) were eternally surprised and frustrated at the
way their choice was tarnished by the post-Watergate view of government as
incompetent at best.
It
could happen to us. It's worth considering and preparing for if the risk is
real. We see real risk in two areas of the
Human Capital Management function: Compensation and Recruiting.
After
all, who do you think signed off on Jack Welch's paperwork? Who processed the
loans at Tyco? Whose signature is on the bonus authorizations?
Well, it's most likely going to turn out that the HR executive had to approve
the compensation variances, relocation loans and bonus plans. That same HR
executive held bottom-line responsibility for the pension plans and 401Ks. How
far will pleading "I was just following orders" go towards chasing the
witch-prosecutors away?
Compensation
policy, audits, compliance and benchmarking are about to come into their own as
spotlight issues.
In the
Recruiting world, it is standard practice to wink at the difference between what
is promised and what is delivered. This behavior, which is called fraud when it
involves much smaller purchasing decisions (like a car, house or appliance), has
been the hallmark of the sleazy end of the business. But, it also happens less
intentionally when a generalist recruiter is telling the company story to a
specialist who is about to be hired. In current Recruiting departments, there
simply isn't adequate staff for everyone to know all of the details about all of
the company. It's easy to imagine well-intentioned, hard working Recruiters
exceeding the boundaries of propriety (and fraud statutes) in the interest of
winning the heart of a potential hire. Unfortunately, staff shortages and good
intentions are not a useful defense in a civil action.
It's
important to remember how witch hunts work. The standard witch identification
involved holding the suspect's head under water for five minutes. If she lived,
she was a witch. If she died, it was a shame.
-John
Sumser