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The game is significantly different depending on
whether you are a customer and from which customer segment. Customers vary by
industry, region and size. Size variations are, in and of themselves, profoundly
interesting. There is virtually no commonality between a Global 2000 company and
one with 100 or fewer staff. Where these two types of companies try to
understand each other, they come away baffled. Management styles, techniques,
goals and objectives vary radically by industry and region as well. And, don't get us started on non-profits,
governments or religious institutions. Candidates vary along similar lines with
divisions that include job hunting status, industry, education, seniority,
lifestyle, technical savviness, region and industry. Aggregate pictures of
candidates are silly exercises. People who like working in Big companies often
hate working in small environments and vice versa. Candidate acquisition costs
vary along these dimensions. While we are certain that a given recruiter can
be effective in a given niche, we see little effort to provide tools that
transcend this or that segment. It simply doesn't make sense to deliver the
silly proposition that one tool can be a sort of Recruiting Swiss Army Knife. From the very beginnings of this industry, we
have faced a paradox between the two segments, customers and candidates.
Customers think that they hire 70% of their workers from advertising. 30% of job
hunters think that they got their job through advertising. This is not a reconcilable difference in
perspective. The two groups are experiencing different realities. From here that sounds like good news for the
teams of startups that we're starting to see. The overall market is huge in the
aggregate and, huge in the individual sectionso of the market. This means lots
of opportunity limited only by market definition and the imagination of the
people who sell to the market..
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