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Databases As Gateways
(January 17, 2002) An Excerpt from the 2002
Electronic Recruiting Index
Information has a short
half-life. As resume databases grow in size, their relative utility
declines. The bigger the lousier should be the database valuation
methodology but Wall Street (currently) sees it differently.
Ask any recruiter whether they'd
rather have five fresh leads or fifty stale ones and the answer will
become obvious. This simple dynamic will become the focus of many customer
satisfaction initiatives around the industry.
Of course, the argument is that a
really great recruiter should have access to lots of old resumes because
they are more likely to represent "passive" candidates. Somehow, using
old, outdated information is supposed to delight a recruiter. We guess
that the prospect of chasing down dead end phone numbers and email
addresses is like dreaming about dancing sugar plum fairies in the minds
of the proponents of the arguments.
Databases should be
self-renewing. That is, if the post office can provide updated addressing
for direct mail companies (and it does), there is no reason that resume
databases should ever get particularly stale. This level of maintenance,
however, is rarely acquired. Like homeless people digging through
dumpsters, recruiters are required to digest mounds of waste on the way to
a good hire.
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