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  • Cowardice


    (October 11, 2001) One of the surprising things we learned in an unsuccessful career move was that political intensity is inversely related to resource availability. That is, the level of back stabbing goes up as the level of resources goes down. Or, less negatively, the battle for resources intensifies as they diminish.

    The ugly stuff emerges when times are bad.

    From our perspective, organizational and industry politics are good things. They are the mechanisms for resource distribution. Technology and automation aside, the political filter is the true test of organizational fidelity. The goal of an executive must be to distribute resources to the places most likely to yield organizational benefit. Being human and fallible, relying on trusted channels and individuals is the next best thing to foresight.

    What is less well understood is the fact that political behavior is variable. (In another column, we'll address the failure of automated systems to account for political variability.) At its worst, political behavior is a form of self aggrandizement; at its best, it is the simplest way to maintain internal integrity and cultural consistency. (In yet another piece, we'll deal with the failure of assessment systems to measure the real political dynamics in an organization and thus, their failure to deliver fit.) Things get interesting when times are tight.

    Anyone who doesn't see the past six months in our industry as a bloodbath hasn't been paying attention. Layoffs, reduced recruiting efforts, dot-com paranoia, the WTC and a range of other influences have conspired to move receivables out beyond 90 days and tested the sales mettle of many companies.

    It's a shakeout and the behavior is getting desperate.

    Recently, we've been on the receiving end of a series of bizarre letters from a number of correspondents who wish to remain anonymous while spreading negative rumors about competitors. It's ugly stuff and we deal with it harshly. Tough times do not excuse sleazy behavior.

    The rumor mill (our industry's grapevine) is also getting cluttered with personality assassination.

    In this high intensity communication environment, accountability is everything. Anonymous sources may be useful for solving global problems. They are the scourge of a growing industry. We're certain that the backbiting will disappear as soon as there is an uptick in the economy. The spread of negativity diminishes when everyone is busy working.

    Ask yourself, when a vendor or consultant resorts to personality defamation whether or not you want them talking about you that way. Ask them if they'd be willing to publish this or that opinion on the web with full contact information. "Could you put that in writing?" is often enough to restore the transaction to a higher ground.

    In the meantime, we discount anonymous sources deeply and firmly.

    - John Sumser © TwoColorHat. All Rights Reserved.

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    © 2013 interbiznet.
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    Materials written
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    © TwoColorHat.
    All Rights Reserved.

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         Materials written
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