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Volt Information Sciences, Inc., a leading provider of global infrastructure solutions in technology, information services and staffing acquisition for its FORTUNE 100 customer base, reported that it has entered into amendments to the agreements for its $150 million accounts receivable securitization program and $42 million bank credit facility. New data from the Association of Executive Search Consultants (AESC)reveals that the first quarter of this year showed further positive signs of recovery for the senior executive search industry around the world with annual growth of 30.2 per cent in new executive search mandates and a 22 per cent rise in revenues. (read more) Safeguard Security Holdings, Inc., a provider of corporate, industrial and residential security solutions, announces that its subsidiary, PBS, subscribes Aegis to its comprehensive background investigations services group. Swedish data expert, PAR, has been appointed by StepStone, one of Europe's most successful recruitment companies, to improve the quality of StepStone's business data. Under the agreement, PAR has worked with StepStone on an initial data cleanse and evaluation, and StepStone has purchased PAR's One-by-One plug-in for SuperOffice CRM (Customer Relationship Management system). Financial Engines, the leading independent provider of investment management and advice to participants in retirement plans, today reported financial results for its first quarter ended March 31, 2010 (read more). DocuSign, the leading provider of on-demand electronic signature solutions, announced that LG Consulting, an established West Coast technology consulting firm, uses DocuSign eSignature service in all phases of new consultant and client acquisition. LG Consulting chose DocuSign to safely expedite the contracting and on-boarding process while making significant in-roads with its continuing initiative to go green. CDW LLC, a leading provider of technology solutions for business, government and education, has signed on to participate in the U.S. Army's Partnership for Youth Success (PaYS) program. Furthering its commitment to military men and women in uniform, CDW will guarantee job interviews to qualified soldiers in this program after they complete their military service. Research Shows Aetna announced that Aetna Benefits Advisor and online personal guide "David" is receiving accolades from customers, their employees and an independent research organization. In 2009, seven pilot customers purchased the Aetna Benefits AdvisorSM online plan selection and benefits education tool to help more than 90,000 Aetna members with their benefits selections during open enrollment. In surveys that measured consumer reactions to the tool, 76 percent of employees reported that it was "extremely" or "very helpful" in choosing a medical plan. Aetna Benefits Advisor, now available nationwide to employers with more than 3,000 employees, was recently reviewed by Forrester Research, Inc. and cited as an early innovator in an independent research report. ("Seven Trends Customer Experience Professionals In Healthcare Can't Afford To Ignore," Forrester Research, Inc., February, 2010) Forrester Research: Seven Trends Customer Experience Professionals In Healthcare Can't Afford To Ignore How New Technologies Will Transform Digital Healthcare Experiences by Elizabeth Boehm, with Moira Dorsey, Rachel Zinser, William Chu Executive Summary On the eve of a new decade, many elements of the US healthcare system are still twisting in the winds of healthcare reform. But the writing on the customer experience wall is clear: Consumers' expectations get set by their experiences with other, more advanced industries. This document highlights seven technology and experience trends gaining traction in non-health industries, as well as early innovators bringing them to the healthcare market. Healthcare customer experience professionals should keep these trends in view as they plan priorities for the coming year. Some of the keys to success include making sure to anchor technology decisions firmly in the context of the customer who will use them, the business objectives they enable, and the cross-channel strategy for pursuing those objectives and enabling customer goals. Study States 2010 MonsterCollege Annual Entry Level Job Outlook Survey The State of College Graduate Employment MonsterCollege has surveyed over 1,200 recent college graduates and those expecting to graduate in the next several years in our annual 2010 Entry-Level Job Outlook Survey. This study provides an inside view of recruiting and job-seeking activity on Monster and MonsterCollege within the United States. (read more) Colleen Gildea colleen@interbiznet.com Permalink . -. Today's In depth News . -. Send To a Friend . -. Feedback
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