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Accero, a leading HR and Payroll solutions provider serving mid-sized and large organizations in the United States, Canada, Australia and the United Kingdom, is pleased to announce the Roman Catholic Diocese of Brooklyn has signed a multiple-year contract with Accero for use in servicing more than 130 parishes. Aflac now offers voluntary group benefits to companies with as few as 100 employees. The move allows Aflac, which recently acquired group benefits provider Continental American Insurance Company, now operating under the Aflac brand, to offer both individual and group plans to a wider range of employers at no direct cost — providing employees with additional choices for their benefits packages. (read more) Caliber Point Business Solutions Ltd., a leading Business Process Outsourcing (BPO) service provider and a Hexaware Technologies subsidiary, launched Republic – their multi-tenant HR services delivery solution. Built on the Oracle E-Business Suite Release 12, this ready to use platform will cater to multiple clients under a secure and shared environment. This launch will identify Caliber Point as one of the first BPO service providers in India and one of the few in the world to provide a complete platform-based BPO service. Ultimate Software, provider of unified, end-to-end human capital management (HCM) SaaS solutions in North America, announced that the Seafarers Vacation Plan, which handles the payroll and benefits for the Seafarers International Union, selected UltiPro Workplace in January 2010 to manage the union's workforce in the United States, Guam, U.S. Virgin Islands, and Puerto Rico. Reading List Have you ever called your office or business and asked for yourself, a service or a product to see how your customers are treated? "Excuse me. I know this is an upscale hotel, but the service has been horrific. In fact, there really hasn't been any from check in, to room service, to now. I'm curious. What happened?"That's just one question Nancy Friedman, customer service expert and president of Telephone Doctor Customer Service Training asks businesses in her new book: How To Get Your Customers Swearing BY You, Not AT You. UpComing Event Interaction Associates to Co-Host a Forum Featuring the GeoDome Interaction Associates (IA), the 40-year innovator of methods for developing facilitative leaders, will co-host a unique event exploring advanced practices for transformative learning — featuring the GeoDome, a unique environment that speeds learning through immersive simulations. To participate in this free Leader Lens teleseminar, simply call 1-888-373-5705, and use passcode 511443. The call will take place Wednesday, May 26, 1 -1:30 pm EDT and 10 – 10:30 am PDT. Tell Us Who You Are interbiznet is conducting a survey to update our readership data. It is a very brief survey and your help is greatly appreciated. Colleen Gildea colleen@interbiznet.com Permalink . -. Today's In depth News . -. Send To a Friend . -. Feedback
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