What's Going On VII: Massive Convergence
Those old people writing blogs are so 2005. Real
savvy communicators are flocking to Twitter,
a tool that merges IM, text, email, web and social networking into a river of
network love. It's guaranteed to befuddle people who want more than 140
characters for a thought. (Read More)
New from John Sumser:
A new presentation hot off the presses from John Sumser, Recruiting Is A Conversation available for download.
Reveille and Hyperbole:
The Berke Group announced the
consolidation of Organizational Development Associates, Inc. (ODA)
with The Berke Group, combining ODA's 30+ years of success in organizational development
consulting with The Berke Group's powerful pre-employment assessment tool, the Berke Profile.
Robert Half International (RHI) and RetirementJobs.com announced a strategic partnership in which RHI will provide job listings and career management content on RetirementJobs.com, the Web's leading career destination for people aged 50+.
Specialty Engraving offers a "one-of-a-kind"
Employee Turnover Expense Calculator to help
you see just how much hiring and training new employees costs your organization. Their staff
will personally guide you through setting up and maintaining one of the most valuable resources
available to managers; an Effective Employee Motivation Program. Visit them at
www.myemployees.com.
CollegeGrad.com, the #1 entry level job site, released its survey results on how long college students anticipate it will take them to pay off their student loans. 51% of student loan recipients say it will take them more than 10 years to pay off their student loans. That's a 5% increase compared to two years ago.
MINES & Associates celebrates over 25 years
as a nationally recognized business psychology firm that provides a variety of services to
corporate employers including employee assistance
programs (EAP), managed care, managed mental healthcare, organizational development and
psychology services, wellness programs, behavioral risk management, disease management,
PPO services, and a number of other technology based services. MINES & Associates is
divided into two main divisions, Organizational Psychology and Health Psychology, and
currently serves a diverse portfolio of clients in all 50 states, Canada, Mexico, and the UK.
Deck Chairs: Workforce Insight, Inc., a leading provider of strategic workforce management consulting and implementation services, has appointed Yang Kim as Application Specialist to help clients implement leading workforce management solutions. Mr. Kim is currently based in Seattle, WA where he is engaged in the deployment of Kronos software for a large employer
…
Global Employment Solutions, Inc., provider of temporary placement, permanent placement, and
PEO services to its clients, announced that Steven List has joined the company and assumed the new role of Chief Operating Officer. He will report to company President & Chief Executive Officer Howard Brill,
and he will be responsible for all field operations. Mr. List has been a member of the Board of Directors since April. He will remain on the Board
…
Upcoming Event: HyPerformix, Inc., a leader in Predictive IT Management™, will be hosting a
free Webinar series featuring Jean-Pierre Garbani of Forrester Research. The series is
designed to help business users understand how they can work in partnership with IT to:
Balance IT investment between application maintenance and growth initiatives
Roll out critical applications with fewer performance problems
Understand application performance today and in the future
Balance performance, cost and risk of deploying new or upgrade applications
Dates
April 5, 2007 – 1:00pm CDT - Part I: Partnering with IT to Manage Business Performance and Growth
May 3, 2007 – 1:00pm CDT - Part II: Ensuring Service Delivery through IT Consolidation
Presenters
Jean-Pierre Garbani, Vice President, Forrester Research
Bruce Milne, Vice President, Products and Marketing, HyPerformix
You Should Know: UK: Acas, Britain's leading employment relations service, has
published a new booklet -
Managing conflict at work. The booklet, which is available free of charge at
http://www.acas.org.uk, is designed to help employers and
employees better understand and
manage conflict at work. It is a practical guide that covers the signs, causes, management and
prevention of conflict as well as sources of help such as mediation or arbitration.
According to a recent report, the average cost associated with employment tribunal claims comes
to almost ?20,000 per employing organisation each year. Employers spend an average of 15
days management time dealing with a claim. Many of these claims can start with situations such
as employee problems not taken seriously, badly handled discipline interviews or
misunderstandings between people - issues which if not dealt with, can become tribunal claims.
Deep Release: CRM Business Solution: CRMToday.com Says Employee Relationship Management Key
With changes to customer relationship management (CRM) applications over the past five years, CRMToday.com recommends that companies re-evaluate their CRM solutions to incorporate employee relationship management. Business professionals seeking insight from top industry professionals, including articles on contact management, online CRM and other business communications solutions, can find valuable tools at CRMToday.com.
Business professionals visiting CRMToday.com can learn how to boost employee satisfaction and how to work up a CRM strategy by reading the article "You Can't Have Effective CRM Without ERM (Employee Relationship Management)." The article coaches managers on how to effectively implement CRM tools in a workplace where:
Employees are balking at another change.
Lots of time is wasted on rumors and misinformation.
You ask 10 employees what CRM is and you get 10 different answers.
Bad blood exists between critical departments.
Employee relations prove key in any management strategy, according to human resource experts.
Billy D. Ihrig, group director of labor and employee relations at Ryder Inc. told HR Magazine:
"Understanding the importance to getting at the root causes of employee relation issues will be
the impetus for improved employee relations, increased credibility with the workforce and the
establishment of a positive workplace for years to come."
Recent surveys reveal that CRM system implementation needs sorting out. According to a PMP
survey, only 4 percent of CRM users describe the application as very successful and delivering
all expected benefits. Only 56 percent describe it as successful and as delivering some of the
sought after gains.
Published research has shown employee satisfaction linked with customer satisfaction and profits.
The article, "The effects of employee satisfaction, organizational citizenship behavior, and
turnover on organizational effectiveness: A unit-level, longitudinal study" found that employee
attitudes and behaviors can be directly connected to business profitability.
CRMToday.com provides business information, resources and
interactive tools that help companies improve their customer relationship management. Expert advice from industry professionals,
company profiles and other features make it easy for businesses to learn more about how customer relationships can shape a company's consumer loyalty.
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