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Electronic
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Author: D

interbiznet presents the Bugler
November 23, 2005
Talent Scout
Read John Sumser's Electronic Recruiting News for industry insight and analysis.
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Reveille and Hyperbole
The Human Capital Institute (HCI) announced that Rich Karlgaard, publisher of Forbes and author of the magazine's popular Digital Rules column, will join HCI's inaugural National Human Capital Summit, to be held in Chicago April 6-7.

netGuru  (NGRU) sold the assets and business of netGuru's Research Engineers (REI) division to privately held Bentley Systems, Inc. for $23.5 million.  The Company expects to realize approximately $21.9 million in net proceeds, of which $2.5 will be reserved for taxes and contractual reserves, $3.4 million will be used to repay long-term debt, and approximately $16.0 million will be used for general corporate purposes.  netGuru Chairman and Chief Executive Amrit Das commented: "After transaction costs, taxes, repayments of debt, and establishing contractual reserves, we anticipate adding approximately $16.0 million to the Company's cash position.

Lawson has made its initial filing of a proxy statement and prospectus as part of a Form S-4 registration statement with the U.S. Securities and Exchange Commission.  The registration statement provides the details of the previously announced offer for the shares and warrants in Intentia International AB. The S-4 filing is a significant step in the combination of Lawson and Intentia. For more information about the proposed combination of Lawson and Intentia, please visit www.intentia.lawson.com.

The Contact Center Employer of Choice(R) (CCEOC) Institute, an assessment, research, and consulting organization that oversees certification programs for regional, national and international contact centers, is proud to announce that the Roche Diagnostics ACCU-CHEK(R) Customer Care Service Center has received the Gold level award for its Indianapolis-based customer care center. The Gold award distinguishes the ACCU-CHEK Customer Care Service Center, as one of the best contact center operations to work for in North America.

CVtrumpet.co.uk, the supplier of free CVs from targeted, motivated candidates, has opened its first international office in New York. Now, in addition to UK based recruiters, US and Canadian based recruiters can take advantage of www.CVtrumpet.co.uk's free services.

Results of MindSolve Technologies' 2005 customer satisfaction survey, conducted last month, have confirmed the company's ability to maintain exceptional client service through a period of high growth.

Bayt.com fuels online recruiting  Employers and jobseekers in the GCC are increasingly turning to electronic recruiting to match local opportunity and talent, according to Bayt.com, the Middle East's largest marketplace of regional professionals and companies.


Search engines have become an increasingly important part of the online experience of American internet users. The most recent findings from Pew Internet & American Life tracking surveys and consumer behavior trends from the comScore Media Metrix consumer panel show that about 60 million American adults are using search engines on a typical day. These results from September 2005 represent a sharp increase from mid-2004. Pew Internet Project data from June 2004 show that use of search engines on a typical day has risen from 30% to 41% of the internet-using population, which itself has grown in the past year. This means that the number of those using search engines on an average day jumped from roughly 38 million in June 2004 to about 59 million in September 2005 - an increase of about 55%.



You Should Know
China:

  • War for Talent' Debunked  John Sumser has an excellent post on the issue of the War for Talent.  He rightfully points out that there is no war for talent, that it is a competition for workers that we are facing now.  The key element for me, the one that brought it all home, is that he says that studies show that employee performance is always a function of expectations. So talent is not the issue. (Online Hiring In China)


Global:
  • Dreamworks Recruiting: The 64 second film contest.
     
  • Lose the Arrogance I know that I have posted on this topic before, however, I feel so strongly about it that I am going to post it again.  Arrogance is killing this industry. Companies and agencies that think full of pomp and circumstance- the ones that are willing to lose exceptionally talented people because they cannot see past their own egos - are going to be the death of the ad industry. It is forcing people to leave the industry for good. It is creating a generation of mediocrity. It is shifting the power and success to a certain few companies that actually get it. Is this what we want? (TalentZoo)
     
  • Online Advertising Sets Records...Again Call it a case of stating the obvious, but ah, what the heck. The IAB and PriceWaterhouse Coopers released their official third-quarter online advertising report Monday, showing that Internet advertising revenues hit $3.1 billion in 3Q 2005—marking the highest quarter ever reported and the first time that quarterly revenues have surpassed $3 billion. (NewMediaReport)
     
  • How Some New Managers  Supervise Their Former Peers Last November, veteran nurse Dianne Baker was named acting supervisor for the outpatient cardiac rehabilitation center at a hospital near Philadelphia. Ms. Baker, whose new duties included managing three other employees, quickly found herself at sea. She wasn't sure how to oversee former peers and stumbled over the paperwork and finances. Monthly financial reports were "like reading gibberish to me," she says. After operations meetings with a hospital executive, she asked colleagues, "What is he talking about?" (CareerJournal)
     
  • The Great Legacy Skills Debate The skills crisis is once again big news. Gartner reports that most CIOs do not currently feel they have the right people in place to achieve their objectives; objectives which, in 2005, are more firmly focused on business innovation and bottom line contribution than on pure infrastructure enablement. It is perhaps with this emphasis on results that two thirds of CIOs currently consider themselves at risk when assessing their CEO's perception of the IS organisation. (OnRec)
     
  • Boser On Reciprocal Links & Whether Inbound Links Can Harm Greg Boser in The Truth About Reciprocal Link Networks on his new blog looks at how a former client built up 7,000 links in a month and a half, skyrocketing activity that may have blown up for the person in the latest Oct. 2005 Google Jagger update. He also digs into the GotLinks link network that the person was involved with and comes away unimpressed. He also raises the worrisome issue that that links out of your control could potentially harm you. (Search Engine Watch)
     
  • Improving call-center performance Companies try to get the most from their call centers, among other ways, by ensuring that agents perform as well as possible. To do so, these companies must use metrics that shed light not only on total revenue but also on opportunities to generate revenue. (McKinsey)
     
  • Self 2.0: Internet Users Put a Best Face Forward Web Chatters Upgrade Their Identities for Virtual Life  Jeff Maynard has created an online alter ego, Klepto. Klepto is slightly trimmer but otherwise looks and dresses like Maynard. He races cars and attends black-tie weddings. Despite a recent falling out, he still hangs with a crowd that includes friends from England and New Zealand. (WashingtonPost)
     
  • Who Does Number Two Work For? You, of course… if you're smart. According to new findings by the Pew Internet and American Life Project and comScore, search now ranks as the second most popular activity of online users, coming in right below email. Approximately 59 million American internet users use search engines daily (63% of total users)—and that's a 55% jump from June of last year, when the number rested near the 38 million mark. (New Media Report)
     
  • World Digital Library Project Announced, Backed By Library Of Congress & Google  The United States Library of Congress has announced the creation of the World Digital Library today, a project that's also just received its first $3 million in funding from Google.  The concept behind the WDL is to use public and private money to create a virtual library giving anyone access to the world's "rare and unique cultural materials," according to a joint press release about the project from the Library of Congress and Google. Google is only the first of what's hoped will be many donors. (SearchEngineWatch)
     
  • GOOGLE ON TAP Here's the news (good and bad) from the Googleplex so far this week. Good: Google's new Onsite Advertiser Sign-up allows advertisers sign up to advertise on a particular web site directly from that site, without having to go through the AdWords webpage. An "Advertise on this site" link takes potential revenue generators to a customizable page where they can open a new AdWords account and target a site for their ads right then and there. Advertisers will bid for PPI inventory, and compete with the rest of the ads relevant to the site in question. Bad: Google Analytics, the company's free analytics service that debuted only last week, has been swamped by so many signups that new account seekers are now being turned away at the door. (New Media Report)


New Zealand:
  • Education key to Islanders' pay  A Pacific Island workforce with the same skills and education as the rest of New Zealand would deliver $5 billion to the economy inside 20 years, a study concludes.  And the wages of Pacific peoples could lift with accelerated education and training to be close to 96 per cent of the non-Pacific rates by 2021. (NZHerald)


UAE:
  • UAE University recruiting top quality staff via high-tech website  The UAE University has launched a high-tech eRecruitment system in its quest to employ top quality staff from around the world.  The new human resource system has been developed with the assistance of PeopleAdin, an international applicant tracking system for higher education.  More than 170 leading universities, colleges and university medical centres have been using the system worldwide. (TMCNet)


UK:
  • Being snowed in cuts no ice with British employers With winter well and truly upon us, employees who cannot make it into work because of bad weather could be in for a shock – the majority could find their pay being docked, even if they have been snowed in.  More than half – 52 per cent of UK employers – do not pay their workers when extreme weather prevents them from coming into work, although such an approach can end up backfiring, warned employment and health & safety consultancy Croner. (Management Issues)


US:
  • Question: In Pennsylvania, who owns the results of the drug test and background check –- the employer or the employee?
    Answer: Drug tests and background tests are generally procured by employers, and employees would have the same right of access as with other types of personnel records. (WorkIndex)
     
  • International M.B.A.s Still Hustle to Land a U.S. Job The Wall Street Journal publishes an annual ranking of graduate business schools based on a survey of corporate recruiters. In "The Wall Street Journal Guide to the Top Business Schools 2006" (Random House Reference), Journal editor Ronald J. Alsop takes an in-depth look at the rankings and offers insights on current business-school trends. Each month, CareerJournal.com will publish another excerpt from his book. Below is a selection on the job outlook for foreign M.B.A.s. (CareerJournal)
     
  • Busy executives don't give recruiting enough attention Executives talk about how their most important job is finding and keeping the best talent. Unless they regularly recruit good people who can solve problems, originate ideas and inspire others, they can't grow or compete effectively, they say.  Yet many are floundering at this task. When companies stopped hiring after the dot-com crash and economic slowdown, they also cut recruiting budgets. Meanwhile, managers had to do more work with fewer workers, and haven't had time to keep their eye on potential hires at rival companies or on campuses. The result: at a time when they're launching new products, entering new markets and needing new talent, many companies aren't casting as wide a net as they should to find the best employees. (Post Gazette)



     




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Survey Sez:
Monster Local Employment Index for October Shows Higher Online Job Demand in 24 of Top 28 U.S. Metro Markets

Demand for Sales Positions Surges in 26 of 28 Markets,as Retailers Staff Up for Holiday Shopping Season

Dallas and Houston Show First Signs of Increased Online Recruitment Activity Since May, as Hurricane-related Reconstruction Efforts Ramp Up

Minneapolis and Seattle Extend Five-month Upward Growth Trend; Phoenix Remains Fastest Growing Market in Overall Online Opportunities

Online job recruitment activity and related employment opportunities increased in 24 of the top 28 U.S. metropolitan areas in October, according to the latest findings of the Monster Local Employment Index. The broad rise in online job availability in major metro areas nationwide was largely driven by sharply higher demand for sales and sales-related positions in 26 of 28 markets, suggesting that the nation's retailers are actively staffing up for the fast-approaching holiday shopping season.

Despite recent hurricanes in the Southeast, higher energy prices and uncertainty regarding U.S. household spending intentions for the upcoming holiday season, the Index's findings indicate that employer demand for workers in the country's largest metropolitan areas remains strong. October saw growth in online job availability for a wide range of occupational categories, led by arts, design, entertainment, sports and media; IT positions and production jobs, which all showed solid increases across a majority of the markets tracked by the Index.

Demand for IT professionals rose in 23 local markets, demonstrating continued improvement in the job outlook for workers with technical skills, as the IT sector begins to add workers again, and improved company balance sheets have enabled many to resume investments in new technology and expand their IT support staffs.

Of the 28 markets, Dallas, Indianapolis, Phoenix, Portland, Sacramento and Tampa registered the sharpest increases in online job demand in October, with each rising three points over the previous month's level. Minneapolis and Seattle continued to demonstrate robust hiring environments, as both extended a five-month growth trend, while Phoenix continued to show the greatest rate of growth in online job availability among all markets since the inception of the Index.

"The broad rise of the Monster Local Employment Index in October extends a largely upward growth trend for a majority of major U.S. cities over the past six months, and suggests a steadily improving business climate nationwide, despite concerns over energy prices, inflation and consumer sentiment," said Steve Pogorzelski, Group President, International at Monster Worldwide. "With the Index showing strong employer demand for workers, including a sharply increased number of online opportunities for sales, IT and production workers in 20 or more of the markets we track, the fourth quarter hiring climate is clearly off to a very strong start."

In another encouraging development, Dallas and Houston, which had previously remained unchanged since May, showed their first signs of growth during the past month, likely spurred by the ramping up of hurricane-related reconstruction efforts. Only Cleveland and Orlando showed slight declines in online job demand. Cincinnati and Miami were the only two markets that remained unchanged from September.

All but two markets showed increased online job availability for sales and related occupations in October (Cleveland and Orlando were unchanged), which is likely due in part to seasonal hiring activity as wholesalers and retailers typically expand their sales force (as well as stockroom, shipping, inventory staff) in preparation for the holiday shopping season. Sales and related was the occupational category with the largest volume of job postings for most markets, with Denver registering the sharpest rise (a seven-point surge) among all 28 markets.

Twenty-five of the 28 markets saw a boost in online demand for arts, design, entertainment, sports, and media occupations, led by Cincinnati, Detroit and Houston. This surge in demand is likely due to a number of factors including playhouses, museums and movie theaters adding staff for the busy holiday entertainment season; design and marketing firms staffing up for seasonal advertising campaigns and anticipated new business wins; the return of the NHL to cities across the country; and the start of the NBA basketball season – all of which have contributed to creating greater demand for workers to fill support positions. Online job availability for production workers also increased in 20 markets, with Seattle, Boston and Denver topping the list in terms of growth.

Overall results for the top 28 U.S. metro markets over the past three months are as follows:
Market

OCT 05

SEPT 05

AUG 05

Atlanta

106

104

103

Baltimore

105

103

101

Boston

105

104

101

Chicago

104

102

100

Cincinnati

106

106

104

Cleveland

101

103

102

Dallas

103

100

100

Denver

107

106

104

Detroit

108

107

103

Houston

102

100

100

Indianapolis

104

101

100

Kansas City

103

102

101

Los Angeles

105

103

102

Miami

103

103

101

Minneapolis

108

107

106

New York City

103

102

102

Orlando

98

100

100

Philadelphia

104

102

101

Phoenix

109

106

104

Pittsburgh

106

104

103

Portland

107

104

103

Sacramento

104

101

101

San Diego

108

106

104

San Francisco

105

103

102

Seattle

108

107

106

St. Louis

104

102

101

Tampa

105

102

102

Washington, D.C.

105

103

102




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